Brands We Support

We support the smart home brands you already own.

Whether you’re setting up a new smart home device or fixing one that stopped working, RescueByte helps get everything connected and working again.

We support Amazon Alexa, Google Home, Apple Home, Samsung SmartThings, Philips Hue, Ecobee, Roku, Yale and many other popular smart home brands.

Voice Assistants & Ecosystems

Amazon Alexa smart home support
Amazon Echo smart home support
Google Home smart home support
Google Nest smart home support
Apple Home smart home support
Samsung SmartThings smart home support

Lighting & Automation

Philips Hue smart home support
Lutron
Govee
Nanoleaf smart home support
TP-Link Kasa smart home support
TP-Link Tapo smart home support
Meross
Wemo

Climate & Energy

Ecobee
Honeywell Home smart home support
Emerson Sensi

Smart Locks

Yale
August
Schlage
Level Lock

Streaming Devices

Roku smart home support
Fire TV smart home support
Chromecast smart home support
Apple TV smart home support
Google TV

Smart Home Platforms

Home Assistant smart home support
Hubitat
Aqara
SwitchBot
Common Problems We Solve

We can help if…

  • Alexa won't respond
  • Google Home is offline
  • Smart lights won't connect
  • Smart thermostat disconnected
  • Device won't connect to Wi-Fi
  • Smart lock won't pair
  • Smart plug stopped working
  • Roku won't connect
  • Chromecast won't cast
  • Apple Home isn't working
  • Automations stopped working
  • Device keeps disconnecting
  • App can't find device
  • Firmware update failed
  • Voice assistant won't control devices

Not on the list? Tell us what’s happening and a specialist will take a look with you online.

Services Included

What we help with.

Smart Speakers

We’ll help you:

  • Set up your speaker
  • Connect to Wi-Fi
  • Link your account
  • Fix connection problems
  • Create routines
  • Keep everything updated

Smart Displays

We’ll help you:

  • Setup
  • Wi-Fi connection
  • Video calls
  • Calendar sync
  • Streaming help

Smart Lighting

We’ll help you:

  • Install lights
  • Connect to Wi-Fi
  • Create rooms
  • Voice control
  • Automations

Smart Thermostats

We’ll help you:

  • Installation
  • Wi-Fi connection
  • App setup
  • Scheduling
  • Remote control

Smart Locks

We’ll help you:

  • Installation
  • Pairing
  • Mobile app setup
  • Guest access
  • Remote locking

Smart Plugs & Switches

We’ll help you:

  • Setup
  • Scheduling
  • Voice control
  • Device grouping
  • Automations

Smart Sensors

We’ll help you:

  • Motion sensors
  • Door sensors
  • Leak sensors
  • Temperature sensors
  • Notifications

Smart Home Hubs

We’ll help you:

  • Hub setup
  • Connecting devices
  • Moving devices to a new hub
  • Device organization
  • Fixing connection issues

We also support Zigbee, Z-Wave and newer Matter-compatible devices.

Streaming Devices

Roku, Fire TV, Chromecast, Apple TV and Google TV.

We’ll help you:

  • Setup
  • Wi-Fi
  • Streaming issues
  • Buffering
  • Remote pairing
  • Screen casting
Why RescueByte

One technician. One solution.

Instead of sending you between your internet provider, router manufacturer and device support, RescueByte checks your entire smart home to find the real cause of the problem.

Instead of contacting:

  • Internet provider
  • Router company
  • Smart device company
  • Phone manufacturer
  • Streaming device support
  • Mobile app support

We check:

  • Internet
  • Wi-Fi
  • Router
  • Smart home devices
  • Phone or tablet
  • Apps
  • Firmware updates
  • Settings
  • Compatibility

One technician.
One solution.
No runaround.

FAQ

Questions we hear every day.

Yes. Whether you have one new smart speaker or a whole box of devices waiting to be unpacked, a specialist walks through smart home setup with you online — connecting everything to Wi-Fi, linking your accounts and making sure it all works together before we finish.

Yes. Most homes end up with a mix of brands, and that's fine. We help Amazon Alexa, Google Home, Apple Home and Samsung SmartThings devices work together, and we'll tell you plainly if something simply isn't compatible.

Yes. When Alexa says a device is unresponsive or stops answering, the cause is usually Wi-Fi, an account that needs re-linking or an update that didn't finish. We find the real reason and fix it, rather than having you reset everything.

Yes. If Google Home is offline, can't find your devices or keeps dropping them, our Google Home support covers your network, the app, your account and the devices themselves in one session.

Yes. We handle smart lighting setup from the first bulb onward — connecting lights and bridges, grouping them into rooms, setting up voice control and getting unresponsive lights working again.

Yes. Our smart thermostat support covers guiding you through installation, connecting to Wi-Fi, setting up the app, building a comfortable schedule and controlling the temperature while you're away.

Yes. Smart lock setup includes pairing the lock with your phone and home system, setting up guest access for family or visitors, and sorting out locks that won't pair or keep going offline.

Yes. RescueByte supports newer Matter-compatible smart home devices alongside Alexa, Google Home, Apple Home and SmartThings ecosystems.

Yes. We build the everyday smart home automation people actually use — lights that come on at sunset, a goodnight routine, a schedule for the thermostat — and repair automations that quietly stopped working.

Yes. Streaming device setup and troubleshooting is one of our most common requests. We help with Roku support, Fire TV, Chromecast troubleshooting, Apple TV and Google TV — connecting to Wi-Fi, pairing remotes, fixing buffering and getting casting working again.

Ready for a smart home that simply works?

Setting up something new, or fixing a device that stopped responding — a RescueByte specialist can help online today, patiently and in plain English.